Question 1

What is the Lakefront Lounge?

Accepted Answer

The Lakefront Lounge is Chicago Fleet Charters' private summer membership program, offering access to exclusive lounge evenings, private cruises, dockside socials, and curated seasonal experiences at Burnham Harbor.

Question 2

How much does membership cost?

Accepted Answer

Membership for the 2026 season is $1,500 and includes 8 membership points, 2 complimentary guest passes, member services, and priority access to future membership opportunities.

Question 3

How does the points system work?

Accepted Answer

Members receive 8 points at enrollment and can redeem them for lounge nights, cruises, and dockside experiences throughout the season. Additional points may be purchased if needed.

Question 4

What experiences can I book?

Accepted Answer

Members can redeem points for Lounge Nights, Sunday Sessions, Private Cruises, Dockside Socials, and Signature Experiences aboard our yacht at Burnham Harbor.

Question 5

How many guests can I bring?

Accepted Answer

Private cruises accommodate up to 6 guests, while dockside experiences accommodate up to 10 guests. Capacity limits are established by vessel regulations and cannot be exceeded.

Question 6

What are guest passes?

Accepted Answer

Each member receives two complimentary guest passes per season. Guest passes allow a non-member to attend an eligible experience without using a membership point.

Question 7

Can I purchase additional points?

Accepted Answer

Yes. Additional points may be purchased throughout the season and are redeemed the same way as your original membership points.

Question 8

Do membership points expire?

Accepted Answer

Yes. Membership points are valid through September 30, 2026, and do not roll over into future seasons.

Question 9

How do I make a reservation?

Accepted Answer

Reservations may be requested online by creating an account through chicagofleetcharters.com or by contacting our Guest Services Team. All reservations are subject to availability and approval.

Question 10

Is catering included?

Accepted Answer

Many member experiences include curated food and beverage offerings. Certain private cruises and dockside events also include catered options.

Question 11

Can I bring my own beverages?

Accepted Answer

Select private cruises allow guests to bring one bottle per person. All guests consuming alcohol must be 21 years of age or older.

Question 12

What happens if bad weather affects my reservation?

Accepted Answer

If Chicago Fleet Charters cancels an experience due to weather or safety concerns, your points will be restored and any applicable payments refunded or credited.

Question 13

Can I cancel a reservation?

Accepted Answer

Yes. Reservations may be canceled up to 72 hours before the scheduled start time. Members also receive one complimentary Goodwill Cancellation each season.

Question 14

Is membership transferable?

Accepted Answer

No. Memberships are personal and non-transferable; however, members may host guests using their membership benefits.

Question 15

Does membership automatically renew?

Accepted Answer

No. Membership is valid for a single season and does not automatically renew. Members in good standing receive priority access to future enrollment opportunities.

Question 16

What is included with Member Services?

Accepted Answer

Member Services includes booking assistance, seasonal updates, weather notifications, access to the Pairings Calendar, and personalized support throughout the season.

Question 17

Is there a waitlist if membership sells out?

Accepted Answer

Membership availability is limited. If enrollment capacity is reached, prospective members may join a waitlist for future openings or seasons.

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